FAQs - We've got you covered

Here are the most common things people ask so you can get moving with confidence.

Motion Sling Bag

  • The Nalo Active Sling Bag has a dedicated phone pocket that fits most smartphones, plus an additional compartment for your essentials — keys, cards, earbuds, and more. It also has a discreet built-in poop bag dispenser so you're always ready on dog walks.

  •  Yes, the phone pocket is designed with today's larger handsets in mind. It comfortably fits most large phones, which covers the iPhone 16 Pro Max, Samsung Galaxy S25 Ultra, and most current large-screen models. Your phone sits safely and securely with easy one-hand access — no digging, no fumbling.

  • The strap adjusts with a simple slider buckle — pull the free end to shorten it, feed it back through to lengthen. It takes about five seconds to dial in your fit. The strap runs from 48cm to 75cm fill in, which works for most body sizes whether you're wearing it crossbody or around your waist. The elasticated material also gives a little as you move, so it stays comfortable without needing to readjust mid-walk.

  • The strap is fully adjustable so you can wear it crossbody or around your waist — whichever is most comfortable for you. The soft elasticated strap moves with your body, and the slim, flat silhouette means zero bounce, even on a run.

  •  Yes. The built-in dispenser fits a standard roll of poop bags — the kind you'd pick up at any pet store or supermarket. Thread the end of the roll through the opening before you head out and bags pull out one at a time, exactly when you need them. No more patting pockets, no more borrowing from a stranger.

  • Our activewear is crafted from premium, moisture-wicking fabrics including recycled polyester and elastane blends for maximum comfort and performance.

  • The sling bag is made from a water-repellent exterior fabric, so it handles light rain and splashes with ease. It's designed to keep your essentials protected on those unpredictable early morning or evening walks.

  • The bag features a reflective elastic strap and reflective zipper trim that are subtle by day but highly visible at night. When light from car headlights or street lamps hits the bag, it bounces back to alert drivers, cyclists, and scooter riders that you're there.

  • Yes! The bag has dedicated loops built in specifically for clipping on a light or personal alarm. The Halo Lite clips on easily — or grab the Safe Steps Bundle to get the bag and light together at a discount.

  • We recommend spot-cleaning with a damp cloth to keep the water-repellent coating and reflective details in top condition. Avoid machine washing or tumble drying.

  • We currently only have black, however, please subscribe for more details and to know when new colours and products come online. We'd love to hear from you if you have a colour preference.

  • Absolutely! The sling bag is perfect for the gym, hiking, running, commuting, travel, or any activity where you need hands-free access to your essentials. Its slim profile and secure fit make it ideal for active lifestyles. The dog bag dispenser is perfect for wired headphone. We have had many customers contact us and tell us how handy the bag has become for their everyday activities.

  • Yes. The adjustable strap ranges from 48cm to 75cm, accommodating most body sizes. The elasticated material also provides flexibility for comfort across different body types and wearing styles.

  • We recommend spot-cleaning with a damp cloth and mild soap. Avoid machine washing, tumble drying, or harsh chemicals as these can damage the water-repellent coating and reflective details.

  • The Motion Sling Bag is built to last with reinforced stitching, premium materials, and thoughtful design. With proper care, it will be your reliable companion for years of walks, runs, and adventures.

Halo Lite

  • The Halo Lite has three modes: a wide floodlight to illuminate the path ahead, a focused spotlight for precision visibility, and a red flashing SOS mode for rear visibility or signalling to others.

  • The Halo Lite is designed to be as unobtrusive as possible — here are the exact specs:

    Dimensions: fill in 5cm (length) × 2cm (width) × 1cm (depth)

    Weight: fill in 21g (with clip)

    Clip opening: fits straps and fabric up to 1cm thick

    To give you a sense of scale, it's roughly the size of a large USB drive. Light enough that most people forget it's clipped on within the first few minutes of walking.

  • Lumens in various modes: In floodlight mode (10 white LED's) 80 lumens and in spotlight mode (1 white LED) 50 lumens

  • The Halo Lite charges via USB-C and reaches a full charge in about 2 hours. A red low-battery indicator light lets you know when it's time to plug in, so you're never caught off guard before a walk.

  • Yes, the Halo Lite is rated IPX7 waterproof, meaning it's fully protected against heavy rain. Whether it's a drizzle or a downpour, your light will keep shining.

  • The universal clip design attaches to almost anything — your leash, jacket, backpack, belt, or even your dog's collar. It clips directly onto the loops on the Nalo Active Sling Bag too.

  • In floodlight mode (10 white LED's) run time is 2-9 hours, in spotlight mode (1 white LED) runtime is 3-9 hours and in warning light mode (2 red LED's) runtime is 50+ hours.

  • The alligator clip is strong and sturdy and holds exceptionally well during any movement. You can run, jump and undertake any rigorous activity and the clip will hold. The clip opens up to 2cm and therefore can be used on thin t-shirt or thicker jackets. Our Sling bag has custom built loops it can clip onto. It has no issue clipping onto dog collars and leashes.

  • Yes you can use it on your dog's collar. The light is small and lightweight and strong enough to withstand a walking or running dog. Being waterproof means your dog can run into water with it or use it in the rain.

Safe Steps Bundle

  • The Safe Steps Bundle includes the Nalo Active Sling Bag and 2x Halo Lites. Together everything you need to walk or run with confidence day or night. Bundling saves you compared to buying each item separately, and it currently includes free Australia-wide shipping.

  • Yes, the bundle is a great gift for someone who walks their dog, enjoys exercise and wants to feels safe and seen.

  • Yes you can buy them separately. The Halo Lite can clip onto clothing, leashes and other bags. We sell our bundle at a discount because we believe the system works well together.

Shipping and Delivery

  • Yes! We offer free shipping on all Australian orders over $70. The Safe Steps Bundle qualifies automatically and also includes free shipping during our current sale.

  • We currently ship to a wide range of countries — you can select your region at checkout to see available shipping options and pricing for your location. Please note, we currently do not ship t the USA. We are working through this, so please follow us or subscribe and we can keep you up to date on developments for the US.

  • Delivery Australia wide takes between 3-5 days. Select options for express shipping if you need it earlier.

  • Yes you can. Express shipping needs ot be selected at checkout.

Returns and Customer Service

  • We want you to love what you ordered. If you're not completely satisfied, please reach out to us and we'll make it right. Full details are available on our Refund Policy page. Please note our return address is in Melbourne, Australia

  • Yes! We offer a 30-day return policy on all unworn items with tags attached. If you'd like to exchange for a different color or size, contact our customer service team to arrange it.

  • Please get in touch with us immediately and we will work through it with you. If the product fails, we will gladly replace it or refund you immediately.